Analyst

Analyst

Roles and Responsibilities
9679 Provide excellent customer service and delight customers by exceeding their
expectations.
9679 Ensure logical and meaningful extraction of content
9679 Ensure 100 SLA adherence and process compliance.
9679 Develop domain expertise and think like an SME. Challenge what seems not right
Skills/Qualifications\:
9679 Customer support or technical support experience in online industry (1 to 2 years)
preferably in email support or content/creative writing.
9679 [IMPORTANT] Good knowledge of websites, and how to navigate to obtain
desired information.
9679 [IMPORTANT] Excellent Communication Skills (both written
oral)
9679 Language Standard\: Versant Level 3 Communication Test Score 70
for Reading Writing.
9679 Should be able to write a grammatically correct essay of 150 200
words in 20 mins or less.
9679 Candidate should be proactive and an organized team player.
9679 Knowledge of Search Engine Marketing (SEM) platforms such as Google Ads
(AdWords) and Bing Ads will be an added advantage.
9679 Engineering candidates (any stream) will not be considered for this role.