Associate

Associate

Role \: Analyst
JD \:
Provide excellent customer service and delight customers by exceeding their
expectations.
9679 Ensure logical and meaningful extraction of url content along with 100 SLA adherence.
9679 Prepare and implement action plans to drive process improvements.
9679 Deliver high quality of extraction consistently w/t fail and ensure process compliance.
9679 Develop domain expertise and work like an SME. Challenge what seems not right
9679 Perform high quality RCAs to identify the root causes of repeating/high severity issues.